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FAQs

 

Your questions answered

 

Find out everything you need to know about your +Rewards Membership.

If you can't find what you're looking for, head to My Account or just give us a call on 1300 MY NEWS (1300 696 397).

 

To visit MyAccount click on the relevant news site below:

 

 

You are an eligible Member and have access to +Rewards if you have one of the following membership types.

  • Full Digital Membership
  • Full Digital + Newspaper Home Delivery Membership
  • Teachers or University Digital + Weekend Newspaper Home Delivery Membership 
  • Education Digital Membership 
  • Education Digital Membership + Weekend Delivery 
  • Education Digital Membership + 7 Day Delivery 

 

To one of the following brands:

  • The Daily Telegraph
  • Herald Sun
  • The Courier-Mail
  • The Advertiser
  • Geelong Advertiser
  • Gold Coast Bulletin
  • NT News
  • Cairns Post
  • The Mercury
  • Townsville Bulletin
  • The Weekly Times

 

If you’re an eligible Member, start redeeming +Rewards today

You are not an eligible Member and won't have access to +Rewards if you have one of the following subscription types.

  • Newspaper Home Delivery Only Subscription
  • News' iTunes or Google Play Newsstand Subscription
  • Teachers or University Digital Subscription 
  • Teachers or University Digital + 5 Day Newspaper Delivery Subscription
  • Teachers or University Digital + 7 Day Newspaper Delivery Subscription 
  • Connected Reader Digital Subscription 
  • Digital Print Edition Subscription 
  • App Only Subscription 
  • SuperCoach AFL, NRL or BBL Subscription 

 

To one of the following brands:

  • The Daily Telegraph
  • Herald Sun
  • The Courier-Mail
  • The Advertiser
  • Geelong Advertiser
  • Gold Coast Bulletin
  • NT News
  • Cairns Post
  • The Mercury
  • Townsville Bulletin
  • The Weekly Times

 

Not currently an eligible Member? Join today on 1300 MY NEWS (1300 696 397). 

News' Privacy Policy includes important information about the collection, use and disclosure of your personal information, including providing you with targeted advertising based on your online activities. It explains that if you do not provide News with information News has requested from you, News may not be able to provide you with the goods and services you require. It also explains how you can access or correct your personal information, how you can complain about a breach of the Australian Privacy Principles and how News will deal with a complaint of that nature. A copy of the privacy policy can be found here.

Access +Rewards on plusrewards.com.au, or from our websites and apps. Login with your membership email address and password to start redeeming +Rewards today. 

Each +Reward may only be redeemed once, but if there are more than one +Reward available, you can redeem as many as you wish.

But be quick because in some cases +Rewards are only available while stocks last. 

  • To redeem +Rewards you must be 18 years or older.
  • Most +Rewards will require you to be a resident of Australia to redeem, however some digital benefits may be accessed by residents outside of Australia.
  • All +Rewards benefits are subject to the terms and conditions of that offer.
  • When your membership ends, your +Rewards eligibility will also cease, unless you replace it with another eligible active membership. 

If you have a problem redeeming any +Reward, please contact us on 1300 MY NEWS (1300 696 397).

First up, just do a quick check that your email address is up to date and that your membership is one that entitles you to +Rewards (see the first FAQ above for eligibility criteria).

 

Also check your junk email folder just in case. If you are eligible and haven't received an email please contact us on 1300 MY NEWS (1300 696 397).

 

If you would like to upgrade your subscription to one which includes +Rewards access, please call 1300 MY NEWS (1300 696 397).